Responsible Gambling at Mino Casino

Self-Limitation Tools

We give every player three tools in the account settings, on desktop and on mobile. Take a Break pauses the account for 1 day, 3 days or 1 week. Reality Check sends a notification after 60, 90 or 180 minutes of play so you can see how long a session has run. Self-Exclusion is requested by email to [email protected] and blocks access for the full period you choose, and it cannot be reversed early by request. A stricter setting applies immediately, and a running break or exclusion cannot be relaxed until it ends.

Age Verification and Protection of Minors

Gambling at Mino Casino is for players aged 18 and over across all of Australia. We check date of birth at registration and require identity documents before the first withdrawal, and an account found to belong to someone under 18 is closed and its stakes are refunded. Parents can help by keeping devices locked, using the parental controls built into iOS and Android, and never saving card details or passwords where a child can reach them. If we doubt a player’s age at any point, the account is frozen until documents are supplied, and winnings are not paid out while the check is open.

Gambling as Entertainment, Not Income

Treat every session as paid entertainment, like a night out, and never as a way to earn money or recover a loss. Set a budget before you log in, using only money left after rent, bills and savings, and stop when it is gone. Bonus offers, including the welcome package for players aged 18 and over, do not change these odds, so keep the same session budget when a bonus is active. High-volatility pokies and jackpot games need a separate, smaller budget because long dry runs are normal. As a practical rule, if you plan a session of $50, deposit $50 and do not top up after it is spent, however close a bonus round felt.

Recognising Problem Gambling and Where to Get Help

Warning signs include playing for longer than planned, chasing losses, borrowing money to play, hiding your activity from family, skipping work or bills, and feeling irritable when you cannot play. Problems often show first in relationships, so a partner or friend who says you seem preoccupied with gambling is worth listening to. If two or more of these sound familiar, take a break now and speak to someone. Free, confidential support is available across Australia at any hour.

Gambling Help Online offers free counselling and is available around the clock on 1800 858 858. Lifeline provides 24-hour crisis support on 13 11 14. Gamblers Anonymous Australia runs peer support groups. BetStop is the National Self-Exclusion Register, an Australian Government initiative, but it covers only licensed Australian operators and cannot exclude you from Mino Casino, so use our own Self-Exclusion tool for that.