Legal Details for Mino Casino

Operator GBL Solutions N.V., Curaçao Gaming Control Board licence OGL/2024/589/0556 and the steps for escalating a complaint.

Mino Casino Legal Notice

Operator Details

Mino Casino at minocasino24.com is operated by GBL Solutions N.V., a company registered in Cyprus. A company registration number and registered street address are not published on the site, and we do not add details we cannot verify here, so correspondence should be sent to [email protected]. The player agreement is made with the operator named here, and not with the game studios, payment providers or affiliate sites that may mention the brand.

Mino Casino holds no licence from any Australian authority and is not supervised by ACMA. The service is an offshore product, and Australian players use it on their own initiative and at their own risk, with full responsibility for checking what is lawful where they live.

External Sources and Third-Party Content

We link to outside organisations only on the responsible gambling page, and those sites are run by their own owners. We do not control their content, cannot promise it stays accurate or available, and are not responsible for anything published there. Information about games, RTP figures and studio names comes from the providers themselves, and we are not liable for changes those providers make after this page is published.

Responsibility for Site Content

GBL Solutions N.V. is responsible for the pages published at minocasino24.com, including the terms, bonus descriptions and payment tables. We update them when licence conditions, cashier methods or promotions change, and the updated date on each page shows the last revision. If you spot a figure that does not match what you see in your account, tell us at [email protected] so we can correct the page.

Escalating a Complaint

Complaints follow three steps. First, open live chat, which runs 24 hours a day, describe the problem and ask for a reference number. Second, if the answer does not resolve it, email [email protected] with the reference, your registered email, screenshots and the amounts involved. Third, if the matter is still open after the written reply, you can take it to the Curaçao Gaming Control Board, which provides a formal dispute resolution pathway for players when a complaint cannot be settled at casino level.

The Mino Casino name, logo, page texts and layout belong to the operator and may not be copied or republished without written permission. Game titles, artwork and trademarks belong to their studios, including Pragmatic Play, Evolution, Playtech, Play’n GO, NetEnt, BGaming, Hacksaw Gaming and Yggdrasil, and appear here only to identify the games offered in the lobby. Screenshots of the lobby may be shared for personal or review use as long as the Mino Casino name and the studio marks are left intact.

Licence and Regulator

DetailInformation
Licensing authorityCuraçao Gaming Control Board
Licence numberOGL/2024/589/0556
Licence holderGBL Solutions N.V.
Licence typeOffshore online gaming licence
Australian licenceNone held

Contact Details

Send legal, licensing and complaint correspondence to [email protected]. Live chat is available 24 hours a day for account questions, and formal notices should always go by email so a written record exists.